Refund Policy.

We are currently not accepting returns. However, each situation is different. Please reach out to us via email at doormatstudipreno@gmail.com

Damages and issues
If you receive a damaged or defective item, please contact us within 48 hours of receiving your product to ensure that we can assist you as best as possible. We stand behind all products & want to offer the best experience we possibly can for our customers.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We currently are not accepting exchanges.